Troubleshooting
This page covers common issues and their solutions when using Steam Game Idler.
Always check the FAQ section first, as many common questions are answered there
Preliminary Checks
Check System Requirements
- Windows 10/11 (64-bit)
- Steam client installed
- Internet connection
Verify Steam Setup
- Steam client is running
- You're signed in to at least one Steam account
- Your Steam profile is set to public (for some features)
Check SGI Installation
- SGI is installed in the default location
- You're running the latest version
- Windows Defender/antivirus isn't blocking SGI
Installation Issues
Startup Issues
Sign-In Issues
Idling Issues
Card Farming Issues
Achievement Manager & Unlocker Issues
Settings & Data Issues
Update Issues
General Performance Issues
Getting Help
If these troubleshooting steps don't solve your issue:
- Check the FAQ for additional solutions
- Search existing issues on the GitHub repository
- Create a new issue with:
- Detailed description of the problem
- Steps to reproduce
- Your system information (Windows version, Steam version)
- Relevant log file excerpts
- Screenshots if applicable
When reporting issues, never share your Steam credentials or personal information