AdvertisementFrequently Asked Questions GeneralWhy are some games not showing up in my games list in SGI?Do I need to make my Steam profile and game details public for the Steam card idler to work?What makes this different from other Steam tools?Do I need an internet connection to use SGI?What is the "Do you want to allow public/private networks to access this app" message when I first launched SGI?Can I get banned for using a Steam idler or achievement unlocker?What's the difference between 'Sign in with Steam' and 'Legacy Sign In'?Is it possible to run SGI in sleep/hibernation mode?Farming cardsWhat are trading cards and how do they work with Steam idlers?Why am I not getting any card drops with the Steam card idler?How do I know if my games have card drops remaining?How long does it take for cards to drop?Idling gamesCan I idle family shared games?Why am I unable to idle some games?Why is my playtime not increasing on Steam when using SGI?Can I use SGI to idle in-game items or join game servers?Can I use SGI and play Steam games at the same time?How many games can SGI idle simultaneously?Unlocking & locking achievements (auto & manual)Why am I unable to unlock/lock some achievement for some games?Why do I see "No achievements found" and "No statistics found" on the game's achievement manager screen?Will unlocking achievements affect my completion percentage on tracking sites?Can I unlock achievements for games I don't own?Can I unlock achievements for family shared games?Is there a way to unlock achievements in a specific order?Error messagesSteam is not runningNo Steam users foundThere are no games in your queueAccount mismatch between Steam and SGIIncorrect Steam CredentialsMissing Steam CredentialsSteam Credentials need to be updatedPlease wait X seconds before fetching more card pricesRate limited when fetching card pricesAdvertisementTroubleshootingCommon issues and solutions.